West Lancashire Borough Council


Update 05/05/2021: Our Customer Service Points at our Derby Street offices and in the Concourse Shopping Centre have re-opened from 4 May 2021. The new opening hours are 10am-3pm Tuesdays to Thursdays. We will be happy to see you, and ask that you join our staff in keeping to the government's guidance designed to keep us all safe during the coronavirus pandemic, which includes wearing a mask in enclosed spaces (unless you are exempt) and observing social distancing (two metres is best). More details about our Customer Services Points are available here. You can also access many Council services through your online account with us and find a lot of information about the Council on this website.

COVID-19: Update 12/04/2021

Coronavirus restrictions remain in place across the country. We are on STEP 2 of the Government's roadmap. Current guidance is:

Only socialise indoors with people you live with or who are in your support bubble. 

Up to 6 people or 2 households can meet outside

Non-essential businesses, indoor leisure facilities, libraries and outdoor hospitality can reopen

Work from home if you can and only travel when necessary

If you have symptoms get a test and stay at home

For the most up to date Coronavirus information visit www.gov.uk/coronavirus

  • We are all now being asked to get tested twice-weekly to help drive down infections to ensure we can move onto the next step of the Government's road map. Find out more here
  • If you have any coronavirus symptoms  and need to get a test, click here
  • For symptom-free COVID-19 testing (known as asymptomatic testing), click here
  • Advice for shielders: Find out more
  • Test and Trace support payments. Find out more
  • COVID-19 Business Grants. Find out more


Garden Waste Subscription: 

You can now sign up online for the 2021 subscription service that runs from 1st June 2021 to 31st May 2022. For more information click here.

Council meetings:


Proceedings of Council meeting February 2021.

COVID-19 Privacy Policy --  Privacy notice for self-isolation payments -- Privacy Notice for Business Grants (Covid-19)