West Lancashire Borough Council

Elections Office phone lines 9am 01/02/2023

We are still experiencing issues with election office's main phone number. As temporary alternative, please click here for alternative phone numbers to speak to the Elections Team. Lines are open between 9am and 5pm . You can also visit our Derby Street Offices in Ormskirk in person for assistance. We will update you as soon as the issue with the main elections line number is fixed. We apologies for any inconvenience caused.

Update 31/10/2022  - Applications for the Household Support Fund have REOPENED. Click here for more information and to apply.

If you are calling us to pay a bill, remember, you can do this online at http://westlancs.gov.uk/payabill

Council Tax, Housing Benefit and Council Tax Support:
Need some advice regarding Council Tax, Housing Benefit and Council Tax support? You can speak to one of our advisors by calling 01695 577177

Cost of Living Support Hub: Here you can access a range of support that is in place across the Council and wider organisations to help plan for winter.

Customer Feedback - do you have a view on our services, want to make a complaint or give a compliment to our teams? Our Customer Feedback Policy has been introduced to make it easier for you to give your feedback. Read more about our new policy here

The next Council meeting will be the Licensing & Gambling Sub-Committee - Monday, 30th January, 2023 10.30 am in the Council Chamber, Derby Street offices