West Lancashire Borough Council

Scheduled Maintenance Notice: Our payment system (CivicaPay) will be unavailable on Monday 21 September 2026 from 10:00am to 1:00pm (approximately) due to a system upgrade. We apologise for any inconvenience and thank you for your understanding while we make these improvements.

Customer Feedback - do you have a view on our services, want to make a complaint or give a compliment to our teams? Our Customer Feedback Policy  makes it easy for you to give us your feedback. Read more about our policy here

Your Customer Account - click here to register or access your self-service customer portal

Lancashire County Council (LCC) provides a range of services in West Lancashire, such as repairing roads, recycling centres and library services. You can find out more about these services here.

The Crisis and Resilience Fund - Applications are now open, click here for more information.

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