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Update 05/05/2021: Our Customer Service Points at our Derby Street offices and in the Concourse Shopping Centre have re-opened from 4 May 2021. The new opening hours are 10am-3pm Tuesdays to Thursdays. We will be happy to see you, and ask that you join our staff in keeping to the government's guidance designed to keep us all safe during the coronavirus pandemic, which includes wearing a mask in enclosed spaces (unless you are exempt) and observing social distancing (two metres is best). More details about our Customer Services Points are available here. You can also access many Council services through your online account with us and find a lot of information about the Council on this website.

COVID-19: Update 12/04/2021

Coronavirus restrictions remain in place across the country. We are on STEP 2 of the Government's roadmap. Current guidance is:

Only socialise indoors with people you live with or who are in your support bubble.

Up to 6 people or 2 households can meet outside

Non-essential businesses, indoor leisure facilities, libraries and outdoor hospitality can reopen

Work from home if you can and only travel when necessary

If you have symptoms get a test and stay at home

For the most up to date Coronavirus information visit www.gov.uk/coronavirus

We are all now being asked to get tested twice-weekly to help drive down infections to ensure we can move onto the next step of the Government's road map. Find out more here
If you have any coronavirus symptoms and need to get a test, click here
For symptom-free COVID-19 testing (known as asymptomatic testing), click here
Advice for shielders: Find out more
Test and Trace support payments. Find out more
COVID-19 Business Grants. Find out more