Our policies and procedures

Current written protocols for delivering our functions and responsibilities.

Policies and procedures for conducting business

The Policy and Resources Committee meet regularly to make decisions on services and to implement policies. More information can be found here.

Policies and procedures for delivering services

Subject Access Requests

Freedom of Information requests

Insurance claims

Pay policy statement

This information is not currently available via the internet. For further information about this, please submit an FOI request.

Policies and procedures about the recruitment and employment of staff

Information on working in West Lancashire and how to apply for jobs can be found here.

The Privacy notice for job applicants can be found here.

Statistics on the ethnicity, religion and belief, gender, age, disability, sexual orientation and martial status in recruitment can be found here.

Equality, diversity and inclusion policies

The Equality, Diversity and Inclusion Strategy and associated appendices can be found here.

Information on equality in employment can be found here.

Health and safety

Health and Safety at Work information can be found here.

Customer service and complaints policies and procedures

Our Customer Feedback policy can be found here.

Information on how to request information under the Freedom of Information Act 2000 can be found here.

Information on your rights under the UK GDPR can be found here.

Records management, personal data and access to information policies

Data Protection Policy 

Corporate Privacy Notice

Community Safety

CCTV Annual Report

Web Use Policy

Charging regimes and policies

Charges for Information Requests

Charges for Planning & Building Control Information

Planning & Regulatory Services

Making Planning Decisions

Planning Enforcement Policy

Development Management & CIL Privacy Notice

Statement of Community Involvement

Planning obligation policies

Instalments policy

Licensing policy

Gambling policy

Taxi Licensing Policy

Other

Repairs policy

Tree Policy 2023

Rent to Buy Policy

Whistleblowing Code

Council tax discounts and exemptions

Business rates

Council Tax Support