Popular tasks

Online services for council tenants​

• Pay your Council house rent 
• Get your rent statement by text or email
• Report a repair
• HomeFinder (external link)
• Request a rent refund
• Rent statement request
• Rent a council garage
• Insurance pack request
• Report a nuisance neighbour
• Make a housing enquiry

Finding a home

• Join the housing register
• HomeFinder (external link)

Other council services

Benefits

• Benefits calculator
• Enquire about benefits
• Change of address
• Report benefit fraud

Council tax

• Council Tax - change of circumstances
• Find your council tax balance
• Council tax discounts

Refuse and recycling

• Find your collection day: type your address or postcode into the Your West Lancashire panel on this page
• Report a collection problem or request a new bin or bag
• Book and pay for a bulky item collection
• Communal Bins

Other useful services

• Report a dangerous dog
• Book and pay for a pest control appointment
• Noise complaints
• Report a home in  poor condition
• Free energy efficiency advice
• Empty homes
• Report homes in poor condition