FoI: accessing information and alternative formats

We'll make the information listed on the website, or that you request, available via either:

• Website pages: when information is available on the council's website
• Email: some material not on the website may be available via email  
• Post: some documents, leaflets or booklets are only available as hard copies.  We will post these out to you
• Viewing in person: you can come to the council offices to view the information or collect it from us  

When you ask for information (and pay the fee if there is one) we aim to send it within 20 working days.

Please note: information is not necessarily made available in all these ways; see individual classes in the publication scheme for details of which options are available.  

Alternative formats

If you would like to access any documents in a different format or need any other help, please contact the Freedom of Information team. Tel 01695 585031 or email freedomofinformation@westlancs.gov.uk.